MEDICAL CLAIMS

1 - At a Network Provider, simply follow the following steps:

Seib Customer Care Professional
01

Provider reception: Explain what you are there for.

Seib Customer
02

Present your Seib Insurance Card and Qatari ID.

Pay deductible
03

Pay the upfront co-payment or deductible.

Seib Customer Care Professional
04

Follow provider instructions to receive treatment.

2 - Claim Submission Criteria

Documents
01

All documents should be submitted in English or Arabic.

Submission of documents
02

Claims must be submitted within 60 days from the day of treatment (if in Qatar) or within 90 days from day of treatment outside Qatar.

Pending documents
03

Requested pending documents to be submitted within 90 days if treatment is inside Qatar and 120 Days for that outside Qatar.

Broker
04
Submission routes:

1) To your broker or agent.

2) Directly to Seib Insurance offices.

3) Through our Seib Insurance Mobile App/Web portal.

3 - Claims Documentation

Medical Claim form picture
01
  1. Duly filled claim form.
Original Invoices
02

Itemized original invoices and payment receipts.

Medical Report
03

Medical report (for out-patient treatment).

Discharge document
04
Discharge summary (for in-patient treatment).
Lab results
05

Lab results/any relevant supporting documents (if applicable).

Radiology results
06

Radiology results/relevant supporting documents (if applicable).

Medication Prescription
07

Medication prescription (if applicable)

Dental prescription
08
Optical/Dental prescription (for optical/dental claims).

4 - Medical Documents

(Click on images to download)
Medical Claim form picture
01

Claim form

Pre-Authorization form picture
02

Pre-authorization form

Chronic prescription form picture
03

Application for chronic prescription

Medical exclusions list picture
04

Medical exclusions list

5 - Claim Settlement

Seib Customer Care Professional

Your claim status can be directly accessed through our Seib Insurance Mobile App, web portal, or communicated to you through our Seib Insurance customer care professionals.

CLAIMS - ALL PRODUCTS

Medical Claims

Motor Claims

Other Claims