Ooredoo & Seib offer insurance for phone screen damage

Ooredoo announced yesterday that customers who purchase selected smartphones will now receive free screen insurance on their devices. To reward customers for choosing Ooredoo, the company is offering them screen damage insurance when they buy selected iPhone or Samsung devices. The insurance is valid for 12 months or until the expiry date of the cover.

The insurance will cover two screen replacements without affecting the device warranty. Customers will only need to pay a QR50 service fee for the replacement.

Talking about the service, Manar Khalifa Al Muraikhi, Director Community & Public Relations, Ooredoo said: “Although we recommend everyone keeps their phone in a protective case, we understand that accidents happen, which is why we’ve partnered with Seib Insurance. Through our partnership, and for the first time in Qatar, customers will get screen damage insurance on selected devices. With the new innovative service, our customers won’t have to worry about screen replacements anymore.”

Commenting on the partnership, Elias Chedid, Seib’s Chief Operating Officer & Deputy CEO said: “We are pleased to be joining hands with Ooredoo, the region’s leading telecommunications provider, for introducing a new service that comes in line with our drive to offer our customers a wide range of innovative corporate and retail insurance solutions that are tailored to meet their specific and ever-changing risk exposures. This is the first time a Qatari insurance company offers its customers mobile screen damage insurance, catering to an existing issue several customers face.”

Considering the cost of screen replacements, this service can make a huge difference. To claim their insurance, customers need to visit their nearest Qatar Mobile Repair Centre (locations mentioned on the insurance certificate) to replace their screen or call Ooredoo Call Centre on 111 for support. Devices can be purchased via one of the many Ooredoo Shops across the country or via Ooredoo’s eShop, an online portal offering a diverse range of devices, services and advanced technology.

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أوريدو: تأمين على شاشات الأجهزة الجديدة بالتعاون مع سيب للتأمين

في خطوة جديدة منها لمكافأة عملائها، أعلنت Ooredoo، اليوم، عن منح عملائها الذين يقومون بشراء إصدارات معينة من هواتف iPhone وSamsung تأمينًا مجانيًا على شاشات تلك الأجهزة لمدة 12 شهرًا مجانًا.

وسيغطي التأمين، الذي سيسري لمدة عام من تاريخ الشراء، استبدال شاشتين في السنة، ولن يؤثر على ضمان الأجهزة. ويتعين على العملاء دفع 50 ر.ق كرسم خدمة عند كل عملية استبدال.

وقالت منار خليفة المريخي، مديرة العلاقات العامة والخدمة المجتمعية في Ooredoo قطر، تعليقًا على هذه الخدمة: "رغم أننا ننصح الجميع باستخدام أغطية حافظة لأجهزتهم، إلا أننا ندرك بأنه قد لا يمكن تفادي وقوع الحوادث التي قد تؤدي إلى الإضرار بشاشات الهواتف الذكية. لذا، قررت الشركة التعاون مع شركة سيب للتأمين. فمن خلال تلك الشراكة، ولأول مرة في قطر، سيحصل العملاء على تأمين على تلف شاشات أجهزة معينة. ومع الخدمة المبتكرة الجديدة، لا ينبغي على عملائنا القلق فيما يتعلق باستبدال شاشات أجهزتهم".

وقال إلياس شديد، رئيس العمليات ونائب الرئيس التنفيذي في سيب للتأمين: "يسعدنا أن نتعاون مع Ooredoo، المقدم الرائد لخدمات الاتصالات في المنطقة، في طرح خدمة جديدة تتوافق مع سعينا لتوفير مجموعة واسعة من حلول التأمين المبتكرة لعملائنا من الأفراد والشركات والمصممة لتغطية احتياجاتهم الخاصة عند التعرض للمخاطر. وهذه هي المرة الأولى التي توفر فيها شركة تأمين قطرية لعملائها خدمة التأمين ضد مخاطر تلف شاشات الجوال، وهي مشكلة تواجه عددًا من العملاء. ونحن فخورون بالتعاون مع Ooredoo ونتطلع لبناء شراكة طويلة الأمد".

وبالنظر لتكلفة استبدال شاشة الجوال، يمكن لهذه الخدمة أن تشكل فارقًا مهمًا. ولكي يتمكن العملاء من المطالبة بتغطية التأمين، يجب عليهم وببساطة زيارة أقرب مركز صيانة تابع لشركة Qatar Mobile (مواقع تلك المراكز مذكورة على شهادة التأمين) لتسليمها لاستبدال شاشات الأجهزة، أو الاتصال بمركز خدمة عملاء Ooredoo على الرقم 111.

ويمكن شراء الأجهزة من خلال أي مراكز Ooredoo المنتشرة في قطر، أو من خلال متجر Ooredoo الإلكتروني، وهو موقع إلكتروني يوفر مجموعة واسعة من الأجهزة والخدمات والتقنيات المتطورة.

 

شديد: تطوير الإجراءات التنظيمية والهيكلية للشركة
«سيب للتأمين» تتهيأ للتقدم بطلب للإدراج في البورصة

كشف إلياس شديد رئيس العمليات ونائب الرئيس التنفيذي لشركة سيب للتأمين وإعادة التأمين، عن تطوير الإجراءات التنظيمية والهيكلية للشركة بهدف التقدم بطلب للإدراج في بورصة قطر. وقال إلياس شديد، في تصريحات صحفية، إن الشركة تقوم حالياً بدراسة موضوع الإدراج وأن العمل جار على هذا المشروع، مؤكداً رغبة الشركة في التحول إلى شركة مساهمة عامة والمشاركة بثاني أكبر أسواق المال بمنطقة دول مجلس التعاون.

المزيد


فريد شديد لـ"الشرق": "سيب للتأمين" تبحث احتمالات إدراجها في البورصة

أكد السيد فريد شديد الرئيس التنفيذي والعضو التنفيذي لــ"سيب" أن الشركة العاملة في قطاع التأمين تحت مظلة قطر للمال تدرس كل الاحتمالات المستقبلية حتى الإدراج في بورصة قطر، مشيراً إلى أن الشركة حققت كل الأهداف المخطط لها منذ إنشائها.

المزيد

 

فريد شديد سفيراً للنوايا الحسنة لمبادرة عيش لبنان

فريد شديد سفيراً للنوايا  الحسنة لمبادرة عيش لبنان : حان الوقت لتكثيف الجهود لتحسين أوضاع المجتمعات المحتاجة

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INSURANCE: STIMULATING ECONOMIC GROWTH IN QATAR

Elias R. Chedid, COO at SEIB Insurance & Reinsurance Company LLC elaborates on
the role of insurance in helping promote the rising economy of the State of
Qatar.

There is no denial that a country’s economy is influenced by
many interrelated and interconnected sphere of activities. A robust economy is
one with a strong bonding between its active agents and one which embeds a
strong core. A strong core assists in the sustainability of a strong economic
sphere. In Qatar, we are operating through a vision set by His Royal Highness
in order to sustain a strong core and its active agents. Insurance is, by all
means, an active and important agent in this sustainability process that
ultimately aims at the overall wellbeing of the nation. Successful economic
policies rely on a process of cooperation between the various agents to improve
each other’s results regardless of the factors that are external to that agent.
This can only happen by maximizing the ability to perform at every level, with
the right speed and with proper support from the governing authorities.

To expand on the role of insurance in an economy, I would like
to refer back to the statement made by H.R.H. Prince Tamim Bin Hamad Al-Thani
in 2008, where he assigned the Qatar National Vision 2030 to “the government,
private sector, civil society and to all Qatari citizens”. Further, H.R.H. set
the platform upon which the economic sphere should be molded within the nation
as a whole. He assigned its frame of belonging and the calling was for all.
H.R.H. specifically said, “I call on all to work hard and utilize your
expertise to help achieve the goals of the vision and advance our nation’s
development”.

The insurance sector has a major role in transforming this
vision and in assisting in its implementation. Insurance is an active and vital
agent in the coherence of the economic sphere, filling the risk gaps and
ensuring continuity for businesses on a rainy day across all market sectors.
This proposition has been supported by many empirical studies. Not only that,
but insurance companies are also big investors in companies, stocks and bonds,
which help facilitate financial markets. The insurance sector in its entire
active elements of the risk business –risk advice, risk control and risk taking
– provides a form of an extended capital to other agents within the economy,
thus protecting the business cycle. Therefore, for a business cycle to be
continuous and operate in an uninterrupted manner, it needs the expertise of
the insurance sector – be it regulatory, mediation or risk bearing. Purchasing
insurance makes a business aware of the risks that it takes in its everyday
operations. Therefore, it is more likely to have strong worker safety programs
and is motivated to prevent losses. This side benefit of insurance protects
workers from businesses who try to squeeze more profit out of employees or
tolerate unsafe actions in order to increase revenues. Success is the end
result of proper implementation and cooperation between the public and the
private sectors. This can be executed by formal Public Private Partnership
(PPP) programs or by simply setting regulations that the private sector needs
in order to thrive. Such regulations are enacted upon through execution mechanisms,
which fall within the National Vision framework, help respect the pillars of
foundation and assist in achieving the desired goals. A good example of
regulation can be cited in the motor insurance sector in Qatar. The requirement
for motor insurance is very simple, yet its impact is wide and effective. It
involves the government, the private sector, the civil society and the Qatari
citizens. The role of the private sector is highly crucial in this aspect because
regulation leaves major room for a basic principle of service delivery –
competitiveness. While regulation sets minimum risk protection standards to be
applied, it also provides scope for a wide risk to be assessed, priced
appropriately and serviced by private insurance companies. Had we assumed to
eliminate the role of private insurers altogether, it would have led to deteriorating
service standards and increased costs to the consumer. Not only that, but it
would have caused a ‘domino effect’ or negatively impacted other agents within
the economic sphere. Improving effectiveness of implementing motor insurance
regulation is a factor of time that involves all stakeholders and decision
makers under the umbrella policy law. This is achieved by conducting regular
meetings, where representatives of all insurance providers meet with concerned
governmental department representatives aiming at improving standards. Motor
insurance for instance, can be considered as a precedent to other insurance
lines. Competitiveness and the involvement of direct stakeholders are keys for
a successful sector in the economic sphere. Not only that, but maintaining active
involvement of each of the regulatory authorities, insurance companies and the
insurance market as a whole in each and every line of the insurance business is
imperative in achieving the goals of Qatar National Vision 2030. In particular,
when services (such as motor and health insurance) promised are society-wide
and affect individuals as well as businesses, it is expected that the insurance
sector will face many challenges along the way.

“Improving effectiveness of implementing motor
insurance regulation is a factor of time that involves all stakeholders and
decision makers under the umbrella policy law.”

Crossing the threshold of these expected teething challenges
started uniting the financial sector’s regulatory authority under the Qatar
Central Bank (QCB). Enforcing effectiveness of market activity under a single insurance
regulator usually necessitates the support of several other governmental institutions
and departments. This is needed in order to avoid duplication of rules and instructions
that may distort an efficient ‘modus operandi’ of a transformation plan within
the thriving insurance sector. Many insurance companies in Qatar are managed by
astute and perceptive individuals. Their collective experience and knowhow is a
major asset to the growing sector. This works in favor of Qatar’s National
Vision 2030 that can be optimized when implementing nation-wide mandatory
insurance schemes, such as health insurance, where the culture of competitiveness
can result in improving the climate of entrepreneurship and bring about
creativity and innovation in product and service delivery. Risks can arise
naturally or can be created. But insurance policies can only be underwritten
and thus designed to suit every need. In a growing economy like that of Qatar’s,
exposure to risks grows as well. Thus, private insurance becomes all the more
important in strengthening the economic core and in assisting in bonding the
economic agents. Hence the need of the hour is in investing in concocting
solutions whereby competition drives away any existing monopolistic traps,
particularly in service intensive products. At the same time, it also sets the
tone to strengthen measures against catastrophic risk exposures and subsequent
disasters that may erode the economic sphere and thus impede growth. For
example, insurance policies allow businesses to replace their buildings and
inventories in the event of a major catastrophe such as an earthquake or a
hurricane.

At SEIB, we take Qatar National Vision 2030 extremely seriously
at all levels of the organization and align our resources accordingly. We have
ensured to make our technical and market capacity available to commercial as
well as public and individual risks within the rules and regulations of the
Qatar Financial Centre (QFC). We focus on promoting individual talent within
the organization and in the civil society. To promote talent and increase the
profile of insurance in the State of Qatar, we have organized training and
development programs for Qatari youth in association with prominent
institutions in Qatar. We aim at achieving growth by fostering creativity and
innovation in insurable risk protection solutions, which are delivered by
highly skilled specialists operating with intellectual integrity.

“In a growing economy like that of Qatar’s,
exposure to risks grows as well. Thus, private insurance becomes all the more
important in strengthening the economic core and in assisting in bonding the economic
agents.”

Elias R. Chedid, COO at SEIB Insurance & Reinsurance Company
LLC